Justine Leconte - Shipping terms
We ship at least twice per week, usually on Tuesday and Friday of each week.
Delivery within Germany usually takes 2-4 working days.
Delivery to countries of the European Union usually takes 4-7 working days.
Delivery to countries outside of the E.U. can take 7 to 21 working days, depending on the post services in each country.
Note: delivery is subject to variations based on bank holidays and unforeseeable disruptions of the post services.
Countries we deliver to & corresponding shipping costs:
4.99€: standard shipping to Germany with DHL (tracked parcel)
7.90€: European Union & Switzerland (tracked parcel)
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
15.90€: World (tracked parcel)
Albania, Argentina, Armenia, Australia, Canada, Chile, Costa Rica, Hong-Kong, Iceland, India, Indonesia, Israel, Laos, Lebanon, Mexico, New Zealand, Norway, Russian Federation, Serbia, Turkey, Ukraine, United Arab Emirates, United States, Uruguay, Vietnam.
For each purchase, you will receive a confirmation e-mail and a tracking number, so that you can check the status of your delivery at any time.
From our side, we can track the parcels until they leave Germany & are handed over to the carrier in the destination country. Afterwards, parcels need to be tracked via the post services of your country.
Note: it can take up to 24h for your parcel number to become visible in the tracking system.
We accept returns from all countries we ship to.
More infos: return and exchange policy.
For further questions, please check the FAQs or write to info(at)justineleconte.com